Returns & Shipping
We want you to be completely happy with your purchase. We offer credit or an exchange on returned items if you notify us within 48 hours from receipt of your purchase that you intend to return it. If we approve your request, please ship the piece back to us packed in the same way it was received to ensure that it arrives safely. Shipping costs are covered by the customer. Roni Downey Designs will not accept any pieces when:
A piece is not returned in its original condition; has been worn, scratched, damaged caused by wear and tear.
Please allow 3-5 days for processing. Ships from New York City. For shipping outside the US, please contact us below. We use USPS ground unless otherwise requested.
Due to the high incidence of credit card fraud, we can only ship to the billing address of the credit card. For other shipping requests, please use the form below to send us a note. We apologize for the inconvenience but we want to protect everyone's financial information.
Ground — $10 flat rate
Merchandise over $500 is $20 flat rate, insurance included